08-01-2009, 07:24 AM
It's most likely because Walther's has no answer.... And yes, I have the same issues from time to time with other companies or e-bay shippers.
"My Theory" is that If anyone (e-bay seller, Walthers, Aristo) who wants to ship exclusively by fed ex - which like UPS, charges more for shipping to a private address as compared to a regular (industrial customer) account, FedEx now uses USPS to ship to individual addresses..
So - that raises the question: if I am paying $32.00 shipping - for example - for FedEx exclusively... and Walthers is paying for FedEx/USPS for "approximately" $22.00, which package gets the better treatment.... by FedEx?????
The more expensive "Exclusive" package....
The USPS one gets sidetracked (pun intended) until alll the priority packages get processed.. it's like having a Rolls Royce and a Corvette... The RR owner gets way - WAY more upset when they pay top dollar and something goes wrong with their ride... The Corvette owner is upset - but not as much..
But in answer (support) of your complaint, The 96 hours, could have been because they laid off some "shippers" or they are just overwhelmed. Was this a weekend? Also, I have seen that a shipper submitted an electronic shipping order and it has taken 2 - 3 days for FedEx and/or UPS to pick up tha package, same reason, Layoffs?? Too busy???
If you have a tracking number - complain to the "Last known handler" in your case FedEx.. Walthers has nothing to do with the delay of 48 hours. This is from direct first hand experience too - no BS - - My e-bay rating is now (I'm proud to say) 1004 - I have shipped things all over the world... and i "hope" i've seen everything, but fear I have not
If your main complaint is the 96 hours, then you're right - Walthers should have an answer...
Be sure to reply to this thread with any results and post pics when you add it to your layout
"My Theory" is that If anyone (e-bay seller, Walthers, Aristo) who wants to ship exclusively by fed ex - which like UPS, charges more for shipping to a private address as compared to a regular (industrial customer) account, FedEx now uses USPS to ship to individual addresses..
So - that raises the question: if I am paying $32.00 shipping - for example - for FedEx exclusively... and Walthers is paying for FedEx/USPS for "approximately" $22.00, which package gets the better treatment.... by FedEx?????
The more expensive "Exclusive" package....
The USPS one gets sidetracked (pun intended) until alll the priority packages get processed.. it's like having a Rolls Royce and a Corvette... The RR owner gets way - WAY more upset when they pay top dollar and something goes wrong with their ride... The Corvette owner is upset - but not as much..
But in answer (support) of your complaint, The 96 hours, could have been because they laid off some "shippers" or they are just overwhelmed. Was this a weekend? Also, I have seen that a shipper submitted an electronic shipping order and it has taken 2 - 3 days for FedEx and/or UPS to pick up tha package, same reason, Layoffs?? Too busy???
If you have a tracking number - complain to the "Last known handler" in your case FedEx.. Walthers has nothing to do with the delay of 48 hours. This is from direct first hand experience too - no BS - - My e-bay rating is now (I'm proud to say) 1004 - I have shipped things all over the world... and i "hope" i've seen everything, but fear I have not
If your main complaint is the 96 hours, then you're right - Walthers should have an answer...
Be sure to reply to this thread with any results and post pics when you add it to your layout
~~ Mikey KB3VBR (Admin)
~~ NARA Member # 75
~~ Baldwin Eddystone Unofficial Website
~~ I wonder what that would look like in 1:20.3???
~~ NARA Member # 75
~~ Baldwin Eddystone Unofficial Website
~~ I wonder what that would look like in 1:20.3???