01-28-2009, 10:27 PM
What is it lately?
I have done mail order business for years, then it is Internet sales, and I have had great luck. I have hit a couple of bad dealers, but never major problems.
Now just 2 weeks ago a company I have done business with for 6 years (and been great) for computers and parts has really done a number on a friend I steered their way.
They bought a new computer from this outfit and it would not fire up right out of the box. This company made them return it at (the customer expense), has found a defective MB and is still messing around fixing it. It was 2 days to get the original order. This was my third computer referral to them, and if they do not make this right money wise, and get their service back to where it was, I will no longer shop there nor recommend them. This is tough because it is hard to find computer parts locally.
With tough economic times you would think they would want to keep business.
Charlie
I have done mail order business for years, then it is Internet sales, and I have had great luck. I have hit a couple of bad dealers, but never major problems.
Now just 2 weeks ago a company I have done business with for 6 years (and been great) for computers and parts has really done a number on a friend I steered their way.
They bought a new computer from this outfit and it would not fire up right out of the box. This company made them return it at (the customer expense), has found a defective MB and is still messing around fixing it. It was 2 days to get the original order. This was my third computer referral to them, and if they do not make this right money wise, and get their service back to where it was, I will no longer shop there nor recommend them. This is tough because it is hard to find computer parts locally.
With tough economic times you would think they would want to keep business.
Charlie