06-08-2012, 10:08 AM
steinjr Wrote:Well, assuming that the publishers have accountants who can count and sales people who knows their job, I can only surmise that they have made the decision that it costs them less to replace the occasional mangled issue (and having to have the customer service representatives read the occational email from a grown man behaving like a small child throwing a temper tantrum) than it costs to wrap all copies for shipment.
Smile,
Stein
You actually equate customer dissatisfaction with" a small child throwing a temper tantrum?"
