Mixed feelings about my LHS
#2
Well, let's assume is was tough luck only. Give them a third chance.
I would ask them to terminate the phone call and serve me immediately the next time. May be they did it unintentionally or you will look for another LHS.

I had a similar situation in a shop some weeks ago. I talk so loud to the lady she could not proceed with her cellular conversation Wink
Reinhard
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