Mixed feelings about my LHS

[RobertInOntario]

I agree completely , Rob , that phone and texting use is out of hand in the service world but I think it will only continue to get worse . Like the others here have said , give them another chance but this time let them know ...." if you want to carry on casual conversation instead of waiting on me , I'm gone " !!!

I work in a sales and service industry ( RV's ) and see a couple of our workers on their cell and/or text machine every opportunity they get . I've mentioned it to the management but nothing changes . I don't have-use-need-want such devices . Most of the time they are used for meaningless small talk .

T

Yes, the cellphone / iPhone world of texting and easy phone-calling gets crazy. Having said that, I use my iPhone a lot for work (checking emails and getting phone calls). I also text my wife a lot and 1-2 friends, so I can easily get addicted to it. But if I worked for a company or in a store, I would never ignore customers because of texting, phoning or web surfing. Just seems bizarre to me and goes against the nature of running a business.