07-11-2013, 09:10 AM
Hey its not just cell-phones or texting......I can't think of the number of times I've been in the shop actually talking to the clerk about my needs or actually trying to pay when they insist on stopping our conversation to answer the land-line and spend 5 minutes dealing with a phone inquiry. Are these people really that stupid that they ignore a paying flesh and blood customer standing 2-feet away from them in preference to a telephone inquiry??? Yes they are!!!!!! And I have to sadly admit that this kind of stupidity,in my experience, is far more common here in Canada than in the US.....Americans still seem to be far ahead of us up here in the retail business and customer care.