07-14-2013, 04:33 PM
One of my LHS's is owned by a guy who has a small office just off the showroom floor; visible but I still feel like an intruder interrupting him if he is in there. He is often on the phone. The last several times I've purchased something there I had to poke my head in his doorway to let him know I was ready to check out. I find this a bit off-putting. I tend to shop at another store where there is always some one behind the counter.