Service level and penalty
#1
Do US railroads guarantee service levels to it's freight customers and do they have to pay penalties if they miss them?
I think customers may depend on delivery on time to get their production up and running without huge locals stocks to buffer delayed inbound freight (just in time manufacturing). A delayed freight train would be a little disaster if the productions runs out of supply. I assume the freight contracts will exclude liabilities for consequential damage but a steep penalty clause sounds reasonable to me.
Reinhard
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