08-03-2009, 03:58 PM
As a guard, I have dealt with drivers from both "F" and "U". The drivers from "F" can be pretty ignorant and there are at least two drivers from "U" who should not be driving vehicles as we have had several close calls due to the idiot's driving. As for delivering, one time we had a C.O.D. parcel that was sent and when I went to call the recipient, the driver said "I don't have the f**king time for this s**t!", snatched the parcel out of my hands and left. The next day, I was getting reamed by the recipient because "U" told her I refused the parcel and ordered the driver out of the building when he asked me to call up. Thanks to that liar, I nearly lost my job and when I complained, was told to get lost.
My experience with these two couriers has left me with a very bad opinion of them. The only ones out of the whole lot that was half decent was Purolator and most of the smaller independant couriers.
As for the reason "Not attempted", that's a major crock. Not your fault they can't honour a contract. And for the other excuse the driver broke his leg, that's also unacceptable. Not the customer's problem. If they can't hire enough properly trained people, then maybe they should not be in business.
My experience with these two couriers has left me with a very bad opinion of them. The only ones out of the whole lot that was half decent was Purolator and most of the smaller independant couriers.
As for the reason "Not attempted", that's a major crock. Not your fault they can't honour a contract. And for the other excuse the driver broke his leg, that's also unacceptable. Not the customer's problem. If they can't hire enough properly trained people, then maybe they should not be in business.