Grand Canyon Railway - steam is back!

[nachoman]

Rather than citing "environmental issues" as the primary reason for the change, they should be frank and tell it like it is, purely economics.

I think you are suggesting that a business be honest Even though they are always trying to increase or preserve their profit margins, they try to cover it up with other gimmicks -

"We installed self checkouts to serve you better";
"We are slashing prices" (in hopes you don't notice the increased shipping & handling charge )
"we are being environmentally friendly!" (in the hopes that you will buy more)

Now if a business was honest you would hear:
"We have cut customer service so that we can make more money"
"we've added hidden fees so that we can make more money"
"we have latched on to a feel-good endeavor, so the we can make more money"

Even though that is what they are doing, it just doesn't sound as appealing