Mixed feelings about my LHS
#5
I agree completely , Rob , that phone and texting use is out of hand in the service world but I think it will only continue to get worse . Like the others here have said , give them another chance but this time let them know ...." if you want to carry on casual conversation instead of waiting on me , I'm gone " !!!

I work in a sales and service industry ( RV's ) and see a couple of our workers on their cell and/or text machine every opportunity they get . I've mentioned it to the management but nothing changes . I don't have-use-need-want such devices . Most of the time they are used for meaningless small talk .

T
To err is human, to blame it on somebody else shows management potential.
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