08-06-2009, 09:56 AM
Some of you may remember this from the "other forum".
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Well, recently I had computer problems and lost some files that I didn't back up. :oops: One of the files was the plans for this building that I had bought at Scalescenes.
I took a chance and e-mailed the company, and they sent me a replacement file . That is what I call customer service, and they will definitely get my business again. It's nice to find a company that treats it's customer's right, instead of constantly trying to milk your wallet.
Loren
<!-- m --><a class="postlink" href="http://www.zealot.com/forum/showthread.php?t=152195">http://www.zealot.com/forum/showthread.php?t=152195</a><!-- m -->
Well, recently I had computer problems and lost some files that I didn't back up. :oops: One of the files was the plans for this building that I had bought at Scalescenes.
I took a chance and e-mailed the company, and they sent me a replacement file . That is what I call customer service, and they will definitely get my business again. It's nice to find a company that treats it's customer's right, instead of constantly trying to milk your wallet.
Loren
I got my first train when I was three,
put a hundred thousand miles on my knees.
put a hundred thousand miles on my knees.